Reason Transport are a member of Palletline, the only pallet network to have Amazon preferred carrier status.
Whether its one pallet or a full load, we’ll able to help you deliver.

Please note that we only handle pallet deliveries into Amazon.

Amazon Carrier

What are the benefits of using a preferred Amazon carrier?

Preferred carriers have fixed delivery slots, seven days a week. This means we can transport your goods to Amazon more efficiently and reliably than other carriers.

Our team are fully conversant with the complexity of servicing Amazon’s requirements and are able to identify issues with vendor bookings and resolve prior to delivery.

  • Palletline and Amazon work closely together to avoid failures or rejections, which is of most benefit during peak periods
  • Palletline deliveries are managed with support from the Amazon Relay Operations team
  • Amazon Compliance fines are less likely to be imposed onto vendors due to the efficiency of the processes

Login or setup your account with us to arrange your pallet collection today!

Get in Touch


We specialise in pallet collection and express delivery across the UK, Ireland and Europe, as part of the Palletline network.
Choose us as your logistics partner and you’ll benefit from exceptional customer service and access to your own customer portal.

Contact Us
Amazon FAQs

You’ve got questions and
we’ve got the answers

  • We can only accept goods on pallets
  • Pallets going to the EU or CHEP must be 800 x 1200mm
  • Pallets for delivery in the UK must be GMA grade B or higher. They should be 1000 x 1200mm 4-way access wooden pallets or 1000 x 1200mm CHEP pallets
  • Pallets to be shipped internationally must be heat treated to ISPM-15 standard
  • The height of each pallet, including the pallet, must be no more than 1.8m
  • The weight of each pallet should be no more than 500kg
  • Pallets must be in good condition, with no damage or breakage
  • Goods must be wrapped with clear plastic, or banded, with no loose cartons
Any pallets that do not meet these requirements could be rejected and may incur fines direct from Amazon.
Yes, please note the following:
  • Each individual carton should weigh no more than 23kg
  • Cartons over 15kg should be clearly marked as ‘Heavy package’
  • Avoid using mixed or partial cases
  • Labels should be minimum A5 size
  • Use white labels and print them with black ink, using a laser printer — not inkjet as these can run and smudge
  • Labels should display the following information:
    • Vendor name
    • To and from address
    • PO numbers
    • Number of cartons
    • Pallet #____ of _____ pallets
  • Apply the label consistently, in the same place on each carton, but not over the box seam
  1. Log into your Amazon vendor account
  2. Go through the order process until you get your ASN or FBA code — keep your code safe as this will be needed to deliver your order
  3. Please do not book an individual delivery slot
  4. You will be given a delivery window for when your goods need to arrive at Amazon
  5. Book your delivery with us so it will arrive within your delivery window (make sure you tell us when your delivery window is)
  6. We will book your delivery with Amazon
  7. Finally we will collect your order from you and deliver it to Amazon
We here to help

Let us make it happen

Our Locations

Reason Transport
Siskin Parkway West
Middlemarch Business Park

Give Us A Call

Tel: 02476 44 11 57

Let’s talk about your requirements

If you have any questions, enquiries or just want to make contact, please contact us on the below address, telephone number or contact form.


Reason are a very good proactive transport company. They provide an excellent delivery service along with a reliable collection schedule. The booking system especially is the best I have ever had the pleasure of using, the interface is very user friendly.
Combined with a friendly reliable team at customer service and drivers all providing great communication. Reason will certainly meet your customer needs

Clinton D
Sales & Logistics Coordinator

Reliable Carrier, quick booking in process, great customer service (lovely ladies from customer service team responding quickly as possible 😊).

Kamila G
Transport Planner

Since switching our Pallet delivery operation to Reason Transport we have seen a complete transformation in our service levels. Their attention to detail and ability to deliver a first class service has been so refreshing.
Their online portal gives us the ability to manage our customer's expectations and inform them of impending deliveries, I would not have any hesitation in recommending them to any company. Their professional approach and ability to form lasting relationships with our staff has allowed us to meet and exceed our customer's expectations

Paul G
Transport and Dispatch Manager