Network Advisor

  • Pay £29,828.24 per year
  • Contract Full-time
  • Shift Monday - Friday · 09:30 – 18:00 Flexibility to cover holiday / sickness
  • Location Siskin Parkway West, Coventry CV3 4PW

Core Value

  • Provide a first class customer service experience

Key Activities

  • Customer Service and Traffic Enquiries / Queries
  • Monitoring and Reporting
  • Customer, Driver, Depot & Member Engagement
  • Account Management

Key Partners

  • Member Support
  • Operations
  • Warehouse
  • Drivers
  • Depots / Members
  • Management Team
  • Key Account Managers

Essential Skills

  • Excellent Customer Facing Skills
  • Excellent Interpersonal Skills
  • Highly Organised, Strong and Influential Communicator
  • Natural Ability and Desire to Resolve Problems and Queries
  • Highly Motivated
  • Team Player

Benefits

  • 28 Days Holiday (Increases over time to 33)
  • Annual Service Bonus
  • Driver Referral Scheme
  • Holiday Buy Back Scheme
  • Workplace Pension
← Back to all jobs

Apply for this job

It only takes a couple of minutes. A CV is welcome but not essential.

WHAT OUR CUSTOMERS ARE SAYING

Reason are a very good proactive transport company. They provide an excellent delivery service along with a reliable collection schedule. The booking system especially is the best I have ever had the pleasure of using, the interface is very user friendly.
Combined with a friendly reliable team at customer service and drivers all providing great communication. Reason will certainly meet your customer needs

Clinton D
Sales & Logistics Coordinator

Reliable Carrier, quick booking in process, great customer service (lovely ladies from customer service team responding quickly as possible 😊).

Kamila G
Transport Planner

Since switching our Pallet delivery operation to Reason Transport we have seen a complete transformation in our service levels. Their attention to detail and ability to deliver a first class service has been so refreshing.
Their online portal gives us the ability to manage our customer's expectations and inform them of impending deliveries, I would not have any hesitation in recommending them to any company. Their professional approach and ability to form lasting relationships with our staff has allowed us to meet and exceed our customer's expectations

Paul G
Transport and Dispatch Manager